Bob
Duffy
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EMOTIONAL LITERACY
The rot had been
setting in for some time, but I remember
the exact moment when the last vestige
of my faith in current, conventional educational
wisdom withered and died. I was gathered
with my fellow teachers for a pre-Ofsted
pep talk by an official visitor. “Don’t
tell them you are a nice, cosy school
with warm relationships,” he intoned
sagely, “They will not be interested.
They are concerned only with standards.”
Still I retained a glimmer of hope –
standards of happiness, of personal fulfilment,
of having a sense of belonging, of being
valued and cared for, perhaps? The response
was as predictable as it was depressing.
Fortunately, I worked in a school whose
leadership was enlightened and humane
enough not to take much notice of this
kind of thing, but I was well aware that
others, students and staff alike, suffered
increasingly as a result of this attitude.
I – and many others with whom I
speak these days – feel that the
recent approach to education, even if
well intentioned, is fundamentally misguided.
I would even go so far as to suggest that
the 1980s-style business ethic-led strategy
epitomised by the “relentless driving-up
of standards” and characterised
by lifeless, formulaic examination training
that passes for teaching, combined with
a type of competitive workaholism, is
actually immoral in terms of the impact
it has had on students and staff.
The stress-inducing climate of recent
years was intended to raise examination
grades. However, it is my contention that
not only has the cost of following this
path has been unacceptably high in terms
of ill-health, both physical and mental,
and an increasing dislocation/alienation
of sections of our student population,
it has often resulted in progress that
is only superficial. Grades appear to
have been driven up, but what exactly
does that mean, and how much of real substance
has been gained?
I am surer of what is being lost. Schools
exist in a system that increasingly encourages
them to operate in a manner that has less
to do with the genuine interests of the
people who make up that community, and
more to do with the self interest of the
school as a competitive institution. The
agenda is led by the need to be seen to
be performing within a set of statistical
measures, such as league tables, and those
who question the validity and efficacy
of such measures are vilified as anti-modernist,
anti-change “dinosaurs”.
All aspects of modern education seem to
be driven by targets, but rather than
being helpful aids to achieve ambitions,
these can become ends in themselves to
the extent that the original aim becomes
clouded, or even lost altogether. I recently
came across “Goodhart’s Law”.
This states that, “All performance
indicators lose their meaning when adopted
as policy targets. The clearer you are
about what you want, the more likely you
are to get it, but the less likely it
is to mean anything”.
We seem to have lost contact with a philosophy
of education. We want to raise standards,
but standards of what exactly, and for
what reasons? What constitutes a good
education? Is education merely the preparation
and training of an economically competitive
workforce? Do we have a vision of the
kind of young adults we desire our young
people to become – and is it a shared
vision? Do we seek to promote wisdom,
physical/spiritual/moral health and the
creation of a more harmonious society,
or do we just want to count how many GCSEs
have been achieved at grade C or higher?
Imagine my delight, therefore, when I
discovered the emotional literacy emphasis
in Southampton, initiated through the
work of the Psychology Service. At last,
here was an example of more than lip service
being paid to the importance of a holistic,
person-centred approach to education.
I believe that emotional literacy provides
a conceptual framework and vocabulary
to formalise that which so many who are
involved in the education process already
know intuitively: fundamentally our job
is to help young people to explore who
they are and to learn about others; to
understand, express and manage their own
emotions, and to understand the emotions
of others, responding to others in ways
that are mutually beneficial. Through
this discovery, they can be empowered
to make constructive use of their talents,
work to achieve their potential and contribute
to the good of the community.
For those who may be in a panic because
I have not mentioned exams or grades,
let me stress that this is not because
I consider these to be unimportant. It
is precisely because they do matter that
I would advocate the principles of emotional
literacy as the pre-requisite to a substantial
and meaningful “raising of standards”.
Schools must concern themselves with the
emotional well-being of students and staff
because they are central to effective
teaching and learning. As Katherine Weare
put it in her book Developing the Emotionally
Literate School, “You cannot, in
fact, raise standards very far unless
you concern yourself with the feelings,
wants and needs of the people you are
so rigorously testing, especially if those
people are no longer inclined to want
what the schools are offering.”
Let me offer an example. Through the kind
organisation of Colin Woodcock, I have
recently visited two Primary schools in
Southampton to view the work of ELSAs
(Emotional Literacy Support Assistants),
pioneered in the area. Redbridge Primary
is a small school with a warm, family
atmosphere. The school faces challenging
circumstances, with an unusually high
proportion of special needs pupils and
associated social and behavioural problems.
In 2003, under the guidance of Colin Woodcock,
the school successfully made a bid to
the Standards Fund for the development
of the “Blue Room”. This is
a small room converted for the exclusive
use of an ELSA – an emotional literacy
support assistant. From the outset it
was intended that this work would be proactive
and not simply a reaction to troubling
behaviour. The bid stated, “Work
to be proactive – children have
timetabled sessions in the inclusion room,
working with ELSA on emotional literacy
work, including development of positive
self-esteem and teaching calming techniques.
Children who misbehave are NOT to be sent
to this room; it will not be a reward.”
The role of the ELSA includes individual
work with sessions of 30-60 minutes, group
work with three or four children and in-class
support for those individuals and groups.
Most activity takes place in KS2, but
recent work has been done with individuals
in Year 1 to support identified individuals.
This has been considered successful and
will continue.
Children are ‘referred’ for
ELSA work generally by concerned teachers
to either the Head Teacher or the ELSA,
but there have been examples of parents
raising concerns that have ended up in
ELSA work, and even a few cases of self-referral
when a child has asked for help. There
is always a waiting list for ELSA work
in the school.
Once a case is taken on parents are contacted,
and both parents and teachers are asked
to complete nferNelson Emotional Literacy
Checklists (KS2 only). The child completes
the pupil version too. This information
usually dictates a focus e.g. anger management.
All ELSA work is timetabled on a weekly
basis and currently is limited to fifteen
children.
Types of interventions include individual
work such as self-assessed behaviour targets
and a “Feelings Diary”, group
work such as supported peer group discussion
and emotional literacy board games, and
in-class support.
The ELSA and Head Teacher meet on a half-termly
basis to formulate and review targets
for children currently receiving, or due
to receive, ELSA intervention. There is
no fixed period for the duration of an
intervention, but the minimum time is
usually half a term. Decisions are made
as to whether ELSA input needs to be continued,
modified or ceased (either temporarily
or for the immediate future) based on
the progress made both in the Blue Room
and in the classroom and playground. There
is a post-intervention repetition of the
initial emotional literacy assessment.
The school ELSA attended a four-day training
course run by the Psychology Service.
This was supported by child protection
training as well as a four-day course
on autism.
The school has invested in games and other
emotional literacy resources from its
general budget.
All teaching and non-teaching staff are
fully aware of the role and function of
ELSA work. Governors receive an annual
report on the project. Transition to secondary
school has tended to mark an end to this
specific work, but there is an intention
for the ELSA to follow up children in
year 7 and it is hoped that this will
lead to better liaison between primary
and secondary schools and, perhaps, the
growth of new initiatives in the secondary
phase.
The head teacher has been very impressed
by the results of implementing ELSA work.
Since its inception there have been no
exclusions and its proactive nature means
that the withdrawn and troubled child
is as likely to receive help and support
as the anti-social, badly behaved child.
Attendance at the school has improved,
there have been fewer incidents of serious
bad behaviour and academic results have
risen. Despite the school’s small
budget, the investment in the ELSA and
her work is considered money well spent.
Bassett Green is a school of 300 in an
area with some particular social difficulties.
The school has experienced difficulties
and has had three different heads in three
years. The introduction of the ELSA system,
according to the head, has been at the
heart of the revival, and the principles
and methodology employed form the very
core of the school as an institution.
This school has experienced similar benefits
to Redbridge in terms of hugely reduced
exclusions, improved attendance and rising
standards of achievement.
The basic system follows the same pattern
as Redbridge. Here there is a well-equipped
“Oasis Room” which serves
the same function as the Blue Room, although
on a slightly larger scale, catering for
groups of six. A proactive approach is
adopted towards use of the room, with
one or two exceptions. Here all children
new to the school have an automatic short
period of inclusion, but there is no form
of self-referral as it is felt that this
could lead to abuse of the facility and
children simply opting out of any challenging
situation.
Most distinctive, however, is the use
of “hub groups”. These are
weekly sessions for every adult in the
school, in groups of six, to explore and
enhance emotional literacy skills. Despite
some initial wariness many staff members,
including canteen and caretaking staff,
now report these sessions of being of
great personal value. They also play the
crucial role of allowing teachers to experience
methods and practices first hand and directly
experience the benefits. These people
are then far more motivated to employ
such techniques in the classroom and,
moreover, employ them with greater enthusiasm
and skill. In this way they are not being
asked to adopt someone else’s idea
or initiative – there is a real
sense of ownership. The result is a far
more whole-school and holistic approach.
This school is also distinctive in its
use of music to set mood and assist atmosphere
building, both with children and in the
hub groups.
The ELSA system has proved to be so popular
and successful in Southampton that the
network has had to be divided into East
and West groups. It is clear to me that
this project is already inspiring a high
level of commitment from head teachers
convinced of the benefits it will bring
to their schools, partly by providing
an effective approach to dealing with
particular “cause for concern”
children (especially boys), but also by
offering something of real benefit to
all members of a school community, and
an effective means of raising achievement.
I found these visits heart-warming, inspirational
and reaffirming of my beliefs in education
as a holistic, person-centred process.
Those who bandy terms like “woolly”,
“pink” and “leftist”,
would do well to visit such schools to
experience first-hand not only the great
warmth of the relationships that exist,
but also the positive impact that has
led to higher attainment, reduced exclusions
and improved attendance.
I am pleased to say that in my own area
of Medway we are in the process of creating
our own affiliated emotional literacy
interest group. The project has arisen
from a tailored strand within an excellence
cluster and currently has a core of four
schools, two secondary and two junior,
and LEA support staff. We hope in due
course to involve all interested parties
– pupils, staff, parents, governors,
the local authority and the wider community.
An initial report was written in response
to the perceived underachievement of boys.
This report explored the background and
current thinking on this issue and put
forward the case for emotional literacy
as a key strategy both in tackling this,
and for the wider benefits that would
follow.
We have taken the view that how such a
project is advanced is just as important
as the core message. Therefore, although
the intention is to aim for emotional
literacy to be embedded in a school, by
means of an holistic and person-centred
approach, we will try to achieve this
through a series of developmental and
consensual stages. If we have faith in
the process then we can start in smaller
ways, with people who are committed and
enthusiastic, and so be confident that
others will be drawn in as they see the
positive potential. Staff can understandably
be quite cynical about the “latest
educational initiatives” to be issued
from “command and control centres”,
adopting either a suspicious or even negative
attitude from the outset, or, worse still,
acknowledging them politely and then ignoring
them until they settle back into the dust
like so many other previous initiatives.
We are therefore starting with representative
individuals or individual departments,
identifying existing good practice, and
exploring and co-ordinating ways in which
emotional literacy can become more explicit
aspects of the schools. It is a specific
intention to explore cross-phase work
and create stronger links between the
primary and secondary stages. In this
way, good practice can be built upon and
the transition process made smoother and
more comfortable.
A second key factor is to nurture the
emotional well-being of the staff. It
would be the height of hypocrisy to proclaim
the virtue of certain approaches with
pupils, and then ignore those same virtues
when dealing with staff. The behaviour
and attitudes of adults in a school will
have a crucial influence on how pupils
learn emotional and social competences,
and staff are deserving of support in
their often stressful work. The National
Healthy School Scheme may well provide
a vehicle for active work on staff well-being.
With the support of the head teachers,
the leader of the excellence cluster,
and other LEA staff, we are holding an
inaugural day conference at the end of
January. Apart from general introductory
work, we hope to share some existing good
practice, explore future training needs
for the interest group, and consider some
specific areas such as anger management,
structured classroom discussion, the ELSA
system, relaxation techniques, peer mediation
and mentoring, sports orientated frameworks
for homework clubs – all with a
whole school community perspective.
I believe that a narrow view of education
that focuses on the head, and pays too
little attention to the heart, does a
disservice to us all. High IQ or SATs
does not automatically mean success in
life in any real sense, yet increasingly
we have been making the notion of success,
and therefore happiness and personal satisfaction,
contingent upon good performance in exams
which measure and value only a limited
type of intelligence. Instead of teachers
being encouraged to look at children as
individuals, identifying their natural
competences and gifts and cultivating
them, they are instead encouraged to see
how best to make the child fit the exam
(even at the expense of real understanding
of the material being examined). We might
improve grades, but are our children better
educated? The simplistic idea of “driving
up of standards” may not give due
consideration to the conditions and environment
required for people to perform happily
and, therefore, more effectively. There
is a better way. Let’s hope we have
the courage and confidence to take up
that challenge.
Bob Duffy
January 2006 DuffyRob@aol.com
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